1. These terms and conditions (our General Terms) apply to all Promotions promoted by myLotto24 Limited('us', 'we') and its group companies (the Promotions), and offered by myLotto24 Limited from time to time relating to the myLotto24 site at (Web Site) including offers of bonus amounts to be credited to a Player's account in accordance with the criteria of each specific promotion ('Bonus Credits') or entry to Prizes and/or Bonus Credits draws ('Prize Draws') for an opportunity to win the Prizes and/or Bonus Credits described in the 'Prize Information' section below ('Prizes').
    2. In addition to these General Terms, the General Terms and Conditions apply to Players and their use of the Web Site (including all and any Promotions).
    3. Each Promotion also has its own specific terms and conditions such as the details of how to participate, what the opening/closing dates are and what sort of Prizes and/or Bonus Credits you may win (the Specific Terms.) If the Specific Terms conflict with these General Terms, the Specific Terms will take precedence.
    4. We may change these General Terms at any time. You should check our website regularly for any changes which will apply from the date that they are uploaded.
    5. By participating in any Promotion you agree that you are legally bound by these General Terms and any applicable Specific Terms. In addition to the general terms in this Section A of these Promotions Terms and Conditions, the award of Bonus Credits is also subject to the specific terms set out in Section B (below) and the Prize Draws are subject to the specific terms set out in Section C (below).
    6. In these Promotions Terms and Conditions, any reference to a 'Lotto Bet' means a valid lotto bet purchased on the Web Site.
    1. Unless any Specific Terms tell you otherwise, the promoter of each Promotion is myLotto24 Limited.
    2. myLotto24 Limited is a company registered in England and Wales. Our registered office is Suite 1, 3rd Floor, 11-12 St. James's Square, SW1Y4LB. You can write to us at that address (attention: Customer Services) if you have any concerns in relation to any of our Promotions – please set out clearly the name of the Promotion and your issue.
    1. To participate in a Promotion, you must be aged 18 and located in a jurisdiction where it is lawful to participate in the applicable Promotion;
    2. You must comply with the General Terms and Conditions for placing lotto bets on the myLotto24 Web Site as well as with these General Terms and Conditions for the Promotion;
    3. Certain Promotions may have additional eligibility requirements, such as valid passports, visas, driving licences, and so on. Any such additional eligibility requirements will be stated in the Specific Terms covering the relevant Promotion.
    4. It will be our sole decision as to whether any eligibility requirement has or has not been met and we may require evidence or confirmation from entrants before awarding any Prize. We reserve the right to disqualify any entry which does not comply with these General Terms.
    5. Employees or agents of myLotto24and their immediate families may not participate any Promotion.
    1. You must participate the Promotion as specified in the Specific Terms.
    2. Deficient entries: In all Promotions, we reserve the right to reject any entries that are inaudible, incomplete, incomprehensible, suspicious, or otherwise deficient. We also reserve the right to reject entries that are unlawful, indecent, racist, inflammatory, defamatory or which we consider to be otherwise harmful to the goodwill and reputation of our brand that is running the Promotion in question. We accept no responsibility for any late, lost or misdirected entries including but not limited to participations not received due to technical disruptions, network congestion or any other reason.
    3. Automated Entry: The use of any automated entry software or any other mechanical or electronic s that permits any person to participate any Promotion repeatedly is prohibited.
    4. Names: Entrants must participate Promotions using their legal names. We reserve the right to disqualify any Player who uses multiple names and to require them to return any Prizes and/or Bonus Credits they may have won.
    5. Unlawful Entry: Entry to any Promotion is void where prohibited by law or regulation, or by these Terms and Conditions. The Player must not accept any Prize or Bonus Credits, and is not eligible for entry to any Promotion or to claim any Prize or Bonus Credits, if the Promotion is not permitted to be offered to persons in the jurisdiction where the Player is located.
    6. Retrospective Effect: Where a Player has been found to be in breach of any of the terms and conditions of a Promotion and in particular where a person is in breach of the entry restrictions set out in this rule 4, we may enforce our right to disqualify that Player and require the return or reimbursement to us of any Prizes and/or Bonus Credits even where a Prizes and/or Bonus Credits has been awarded and/or actually provided to the Player in question.
    7. No Payment: No fees shall be payable to any Player in relation to their entry in any Promotion.
    1. We reserve the right to disqualify Players from participating in our Promotions where any such person engages in unsafe, illegal, unsociable or inappropriate behaviour.
    2. All Prizes and/or Bonus Credits are non-transferable and non-exchangeable.
    3. We make no representation or warranty in relation to the Prizes and/or Bonus Credits provided and to the fullest extent permitted by law we shall have no liability to you in relation to any Prizes and/or Bonus Credits, its fitness for purpose, merchantability or otherwise.
    4. No additional, further or other costs or expenses (including travel expenses) are included in any Prizes and/or Bonus Credits unless stated. Such expenses shall in no circumstances be reimbursed by us. Entry to any Promotion is void where prohibited by law or regulation, or by these Terms and Conditions.
    1. All Prizes and/or Bonus Credits must be claimed within 48 hours of our notification of winning or as otherwise stated in any Specific Terms. We reserve the right to award Prizes and/or Bonus Credits unclaimed after this period to alternative Players or not to award them at all and we shall have no liability in respect of the entry initially selected. Any Prizes and/or Bonus Credits which is returned as undelivered will be used for another Promotion or sent to charity.
    2. If you call to claim a Prizes and/or Bonus Credits from a "withheld number" line you must provide us with your contact details, otherwise we may be unable to contact you and you may as a result forfeit your Prizes and/or Bonus Credits.
    1. Participants to a Promotion will be required to fill out the requested personal details. The personal information supplied by Players when participating in our Promotions will be used by us in accordance with our privacy policy as may be modified in respect of any particular Promotion. You should always read our privacy policy as your entry in the relevant Promotion is an agreement to be bound by the privacy policy. All Players may have their details removed from our database by contacting us. If details are removed prior to the conclusion of the Promotion and/or award of Prizes and/or Bonus Credits(s), Players will however forfeit their right to claim any Prizes and/or Bonus Credits.
    2. If a Player is required to submit a third party’s personal information as a part of entry into or participation in any Promotion, each Player must ensure that any other person whose details have been provided by the Player to us has given or will give their consent for their details to be provided to us and to be contacted by us in relation to the relevant Promotion.
    3. By participating in the Promotion Players warrant and undertake that the information submitted is true, accurate and complete.
    4. It is a condition of entry to our Promotions that we have the right to communicate to the public the names and counties of Players agree (a) to use their name, likeness, and any Promotion entry submissions, being for promotional purposes in any and all media (including without limitation any of our websites and Facebook pages) throughout the world in perpetuity without any payment to the Player and (b) to participate in any reasonable related publicity without payment to the Player.
    1. By participating in our Promotions all Players:
      (a) assign to us all rights (including present and future copyright) in their entry in all media (including,
    2. without limitation, the internet) and whether in existence now or created in the future; (b) agree not to assert any moral rights in respect of their entry (wherever and whenever such rights are recognised) against us, our assigns, licensees and successors in title; (c) undertake to us that their entry is not in breach of any third party intellectual property rights and will not contain anything, which is defamatory, indecent, harassing or threatening and that they will indemnify us for any loss, damage or liability arising should this turn out not to be true. If relevant, we reserve the right, but not the obligation (and without limiting Players' warranty and indemnity as set out above), to screen, filter and/or monitor information provided by the Player and to edit, refuse to distribute or remove the same; and (d) confirm that they have the right, power and authority to grant the rights set out above and that they have obtained all consents and permissions necessary to grant us the same.
    3. For the avoidance of doubt, all rights in the name and title of the Promotion and the format of the Promotion are our sole property and we may exploit the same at our absolute discretion.
    1. If for any reason any Promotion is not capable of running as planned as a result of any (including but not limited to) technical failures, unauthorised intervention, computer virus, mobile network failure, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of a Promotion, we reserve the right to cancel, terminate, modify or suspend the Promotion and/or any draw/s or judging related to the Promotion and/or to disqualify any individual who (whether directly or indirectly) causes the problem.
    2. myLotto24 does not accept responsibility for any fault, malfunction, technical failure or connection problem which may prevent or delay the sending or receipt of any Player's Lotto Bet receipt or otherwise affect any Player's entitlement to enter any Promotion or claim and Prize or Bonus Credits. Accepted Lotto Bets can be viewed within the 'My Betting Slips' page of the Web Site when a Player is logged in.
    1. We may vary the terms of, or terminate, a Promotion at any time at its absolute discretion without liability to any Player or other person. We will not award any Prizes and/or Bonus Credits if the Promotion is terminated.
    1. All our decisions relating to any Promotion and/or redemption of the Prizes and/or Bonus Credits are final. No discussions or correspondence with Players or any other person will be entered into.
    2. Any disputes, conflicts, questions or concerns will be managed by us and, if required by law, by an independent adjudicator.
    3. The 'Complaints' section of the General Terms and Conditions apply to Players and to these Promotions Terms and Conditions.
    1. A failure by us to enforce any one of these terms and conditions in any instance(s) will not give rise to any claim or right of action by any Player or Player, nor shall it be deemed to be a waiver of any of our rights in relation to the same.
    1. Except as specifically set out herein and to the maximum extent permitted by law, all conditions, warranties and representations expressed or implied by law are hereby excluded.
    2. To the maximum extent permissible by law we exclude all liability however arising for any losses any Player or other person may incur as a result of participating in, or seeking to participate in, any Promotion.
    3. To the fullest extent permitted by law, we hereby exclude and shall not have any liability to any Player in connection with or arising out of any Promotion howsoever caused, including for any costs, expenses, forfeited Prizes and/or Bonus Credits, damages and other liabilities, provided that nothing herein shall operate so as to limit or exclude our liability for personal injury or death caused by our negligence.
    4. By participating in the Promotion, the Player agrees to indemnify us against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the Player of any agreement, conditions, obligation or warranty on the part of the Player herein.
    5. In the event that any provision of these General (or any Specific) Terms are held to be illegal, invalid, void or otherwise unenforceable, it shall be severed from the remaining provisions which shall continue in full force and effect.
  14. LAWS
    1. These General Terms (and any Specific Terms) shall be construed in accordance with and governed by the laws of England and Wales.
    Bonus Credit
    1. From time to time, myLotto24 may run Promotions offering new and/or existing Players the opportunity to receive Bonus Credits when placing a Qualifying Bet (or bets) or making a deposit to a specified value ('Bonus Credit Promotions').
    2. For the purpose of these Promotions Terms and Conditions a Qualifying Bet means each Lotto Bet placed after the commencement of a Bonus Credit Promotion and before the end of the Bonus Period (as defined below). Any Lotto Bets placed prior to the commencement of the Bonus Credit Promotion but for future myLotto24 draws occurring within the Bonus Period will not be Qualifying Bets.
    3. If any Bonus Credit Promotion is run it will be advertised on the myLotto24 Site and/or by email and any advertisement will specify any additional terms and conditions applicable to that Bonus Credit Promotion, which may include any or all of the following: (i) how many Qualifying Bets must be placed or the value of the deposit that must be made (as applicable), (ii) the value of any Bonus Credits that will be awarded and (iii) any voucher code which must be used by the Player in order to claim the Bonus Credit Promotion. Any such additional terms will be deemed to form part of these Promotions Terms and Conditions.
    4. Each Bonus Credit Promotion will be valid from the date specified on the myLotto24 Site or in the email sent to the Player (as applicable) until the day we withdraw the Bonus Credit Promotion, which we may do at any time without notice by ceasing to make the Promotion available on the myLotto24 Site ('Bonus Period').
    5. In the case of new customers, the Player must first successfully create a Player Account and correctly enter the voucher code, if required. Bonus Credits will then be awarded in accordance with the specific terms of the Bonus Credit Promotion once the correct number of Qualifying Bets have been accepted and/or the correct value of deposit has been made. Existing customers will be awarded Bonus Credits when the voucher code has been correctly entered, if required, and the correct number of Qualifying Bets have been accepted and/or the correct value of deposit has been made.
    6. All Qualifying Bets, or deposits, must be placed within the Bonus Period.
    7. Bonus Credits will be displayed as part of the Player's balance when a Player is logged in to their Player Account and not necessarily separately identified. However, a Player may view the allocation of Bonus Credits within the ‘my betting slips’ section of their Player Account.
    8. Bonus Credits may not be withdrawn from a Player's Account and may only be used to place Lotto Bets.
    9. When placing Lotto Bets, Bonus Credits are used first and then any deposits made by the Player into their Player Account.
    10. Unless otherwise specified in the specific terms of the Bonus Credit Promotion, each Player may only use a voucher code, and may only be awarded Bonus Credits, once during each individual Bonus Credit Promotion.
    11. We reserve the right to exclude you from any Bonus Credit Promotion and to deduct the amount of any Bonus Credits and any winnings from Lotto Bets placed using Bonus Credits from your account if we reasonably believe that you have breached these Promotions Terms and Conditions, any specific terms of the Bonus Credit Promotion or the General Terms and Conditions, or have otherwise engaged in any fraudulent or unlawful activity, or if we suspend or terminate your account in accordance with the General Terms and Conditions.
    Prize Draws
    1. The Prizes Draw will apply for Lotto Bets purchased on the date of announcement for the Prize Draws ('Start Date') and the day we withdraw the Prize Draw, ('End Date') which we may do at any time without notice by ceasing to make the Prize Draw available on the myLotto24 Web Site.
    2. Entry to the Prize Draw is free for any Player who has purchased a Lotto Bet on a lottery draw taking place within the announced Start Date and End Date for the Prize Draw, as long as that Lotto Bet was purchased after the Start Date. For each such Lotto Bet purchased, the Player will automatically receive one entry to the Prize Draw. Additional eligibility criteria may apply as specified within the Promotion.
    3. The Player's Lotto Bet receipt will be considered proof of his or her entry or entries into the applicable Prize Draw. All Prizes exclude payment of travel or other expenses. Prizes of any physical items will include the cost of delivery and delivery will be arranged by myLotto24. The Player agrees to comply with any terms and conditions associated with the delivery or enjoyment of any Prize.
    4. All Prizes and/or Bonus Credits are non-transferable, and no cash or alternative Prizes and/or Bonus Credits will be offered.
    5. We reserve the right to substitute a Prize with an alternative Prizes and/or Bonus Credits of equivalent or greater value at our discretion.
    6. Winners of the Prize Draw will be selected at random. Any Player winning a Prize will be notified by email within seven days of the End Date. Winners will be announced on the myLotto24 Web Site.
    7. If any winner is not able, for any reason, to accept a Prize, does not respond to the email notifying the winner of the Prize won within the time period set out in such email or such email cannot, for any reason, be delivered to the winner, we reserve the right to award the Prize to another Player (also to be selected at random).
    8. We may wish to undertake reasonable promotion of and/or with the winners of Prizes (e.g. by taking photographs of the winners and using those photographs along with the winner's name on the Web Site and in other publicity in any media) and a Player's eligibility for a Prize is a conditional upon the Player's agreement to this on a non-paid basis.
    9. Prize information for the Prize Draws will be described in the particular Promotion.