We are committed to ensuring your privacy and security of the data you provide to us.
Personal data, or personal information as we sometimes call it, means data relating to an identifiable living person. Users of the Web Site ("Players") will from time to time provide us with personal data, such as their name, address, telephone number and debit or credit card details, such as during this Web Site's registration process or when interacting with our customer service personnel.
Transfer of data outside EEA
What is a Cookie?
Cookies are small text files containing small amounts of information which are sent to and stored on your computer, smartphone or other device when you access a website. Cookies are generally used to improve and enhance the user experience.
Cookies may be used on the Web Site for a number of reasons. This includes, but is not limited to, the following:
- to allow Players to choose and maintain their account preferences;
- to monitor and collect information about transactions placed on the Web Site;
- to monitor the number of visitors to our Web Site and see how visitors move around the Web Site; and
- for fraud prevention purposes and to generally safeguard privacy.
A list of the cookies that we use and their function is below:
|Session-ID||Session||When connecting with our server, your device will be allocated a remote number ('session-ID'), which enables our server to identify your device during the session. The session-ID facilitates usability of the website, will be deleted automatically upon termination of the browser, and will not be submitted to third parties.|
|__utma;||Varies - session to as long as the browser/user allows.||Google Analytics tracking cookie (www.google.com/analytics/). These cookies give us information on how users move around the website. We use the data to see what is popular on the site and not, which enables us to work to improve the site. The data cannot be used to identify you and we will not share the data with third parties.|
In certain cases, the Web Site may also employ flash cookies. Flash cookies are used to improve and enhance your web browsing experience (such as enabling advertising to be specifically tailored to your interests or facilitating purchases to be transferred to your shopping basket when making a purchase). For further details about flash cookies, please visit kb2.adobe.com/cps/526/52697ee8.html To adjust your preferences for Flash cookies (and whether or not you wish to accept them for the Web Site or other websites), please visit www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.
You may delete and block all cookies from the Web Site, but parts of the Web Site may not then work. Most web browsers allow some control of most cookies through the browser settings, for example you can set up your web browser to inform you when you receive a cookie, giving you the chance to decide whether or not to accept it. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.
Email and SMS Communications. We may give you the opportunity to opt to receive SMS or emailed newsletters and/or marketing communications in relation to our services and products that we think may be of interest to you; each such communication will give you the opportunity of opting-out of receiving future similar communications.
Post. We may send marketing materials to you by post. We will not provide your address to others for this purpose.
Please note that we reserve the right to send you important emails concerning your account or important changes to this Web Site. These emails are an integral part of the MyLotto24 Service, and cannot be opted-out of, unless and until your player account has been cancelled or terminated. Please ensure that the email address we hold for you is kept up-to-date and that you have full access to it. If you change email address, then you must inform us of the new address through your player account details.
Protecting your personal data
We take appropriate technical and organisational measures to guard against unauthorised or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no computer system is completely secure, we believe the measures implemented by our Web Site reduce the likelihood of security problems to a level appropriate to the type of data involved. We have security measures in place to protect our Player database and access to this database is restricted internally. However, it remains each Player's responsibility:
- to ensure no-one else uses the MyLotto24 Service while the Player's machine is "signed in" to his/her player account;
- to sign out or exit from the player account when not using it; and
- to keep his/her password or other access information secret.
Retention and disposal of data
Your personal data may be disclosed if we or an entity processing your data on our behalf are compelled to do so by law, or receive a valid, legally compliant request by a law enforcement or governmental authority.
Your personal information
To inspect, change or correct your identity and contact information, please sign in to your player account.
If you have other questions about the handling or protection of your personal data, a written enquiry should be addressed by email to firstname.lastname@example.org, or by post to:
Customer Relations Manager
20-22 Bedford Row